NPS Group ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit npsgroup.ca or contact us directly.

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INFORMATION WE COLLECT We may collect your full name, email address, phone number, property address, city and province, and any additional information you provide through our contact or valuation forms.

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HOW WE USE YOUR INFORMATION We use your information to respond to your home valuation or consultation requests, provide real estate, property management, and renovation services, send relevant property listings or market updates (only if you opt in), improve our website and services, and comply with legal obligations. We will never sell, rent, or trade your personal information to third parties.

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HOW WE STORE YOUR INFORMATION Your information is securely stored through our website platform (Wix) and internal systems. We take reasonable precautions to protect your data from unauthorized access, loss, or misuse.

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COOKIES Our website may use cookies to improve your browsing experience and collect anonymous traffic data through tools like Google Analytics. You can disable cookies at any time through your browser settings.

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THIRD-PARTY SERVICES We may use trusted third-party services including Wix (website hosting and forms), Google Analytics (anonymous traffic tracking), and email service providers for responding to inquiries. These services have their own privacy policies and we are not responsible for their practices.

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YOUR RIGHTS You have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information at any time, and withdraw consent for us to contact you. To exercise any of these rights contact us at info@npsgroup.ca.

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CASL COMPLIANCE We comply with Canada's Anti-Spam Legislation (CASL). We will only send you commercial electronic messages if you have given us express or implied consent. Every message we send includes an easy unsubscribe option.

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PIPEDA COMPLIANCE NPS Group complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's federal privacy law governing how private sector organizations collect, use, and disclose personal information.

This Privacy Policy is subject to change. Any updates will be posted on this page with a revised date.